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Fire Emblem Heroes Wiki
24,113
pages
Explore
Main Page
All Pages
Interactive Maps
navigation
Main page
Community portal
Recent changes
Random page
Contributor's Guide
To‐do list
Build Center
Wiki Discord
Game info
Basics
Mechanics
Advanced mechanics
Skill interaction
Skill Inheritance
Sacred Seal Forge
Weapon Refinery
Confer Blessing
Quests
Summoning events
Game modes
Aether Raids
Aether Resort
Special Maps
Story Maps
Paralogue Maps
Tactics Drills
Heroic Ordeals
Chain Challenge
Squad Assault
Blessed Gardens
Summoner Duels
Resonant Battles
Allegiance Battles
Arena
Arena Assault
Training Tower
Events
Voting Gauntlet
Tempest Trials
Tap Battle
Grand Conquests
Forging Bonds
Røkkr Sieges
Lost Lore
Hall of Forms
Mjölnir's Strike
Frontline Phalanx
Pawns of Loki
Heroes Journey
Summoner Duels R/S
Binding Worlds
Seer's Snare
Affinity Auto-Battles
More
Heroes
Hero list
Level 1 stats table
Level 40 stats table
Hero skills table
Legendary/Mythic Heroes
Other charts
Arena score tier list
Skills
Weapons
Assists
Specials
Passives
Sacred Seals
Other
Items
Accessories
Orb distribution table
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== Errors == ===Support Code: 803-010=== ====Cause==== The total of friends and pending friend requests you have exceeds the maximum of 50. ====Solution==== Delete some of your friends or pending friend requests. ===Support Code: 803-3001=== ''"A communications error has occurred."'' ==== Cause ==== Fire Emblem: Heroes uses Google's SafetyNet API to detect modified devices for cheating purposes. If SafetyNet flags your device as not OK, you will eventually get this error. This is a common occurrence on rooted devices. There is also currently a known bug which causes the error code for devices that pass SafetyNet. ==== Solution ==== NOTE. You will lose your current account and restart game progress with this solution UNLESS you have it linked to a Nintendo ID. On rooted phones, using your File Manager of choice, navigate to the game's files and find the following file. By default, this should be: <code>/data/data/com.nintendo.zaba/shared_prefs/deviceAccount.xml</code> Delete this file and restart the game. ===Support Code: 803-3004=== ==== Cause ==== Fire Emblem: Heroes is currently undergoing maintenance. ==== Solution ==== Check back later when maintenance has ended. ===Support Code: 803-3009=== ''"The device's clock appears to be off. Please restart the app after adjusting the clock on the device."'' ==== Cause ==== This error occurs when your device's clock becomes out of sync. ==== Solution ==== Restart your device and make sure your clock is correct before opening the game again. ===Support Code: 803-3012=== ''"A communications error has occurred."'' ==== Cause ==== Currently unknown. Players have reported this error happening when: * Attempting to link a Nintendo account * Attempting to link a Nintendo account and no browser web is installed on the smartphone * Summoning or ending a Summoning session with the Back button ==== Solution ==== The only option available is to return to the Title screen. === Support Code: 803-3013 === ''"A communications error has occured."'' ==== Cause ==== Currently unknown. Players have reported this error happening when a map was cleared. ==== Solution ==== The only option available is to return to the Title screen. ===Support Code: 803-3021=== ''"An error has occurred. If it continues to occur, please check your app-store account settings."'' ==== Cause ==== This error occurs when you are playing from a country that is not supported. ==== Solution ==== You will need to use a third party application (Ex. Zenmate) to mask your IP and make the game think you are playing from a supported country (e.g. United States). ===Support Code: 803-3101=== ''"A communications error has occurred. Please check your connection."'' ==== Cause ==== Unable to connect to the internet. ==== Solution ==== * Check your internet connection to see if you are connected. * Check to see if data restrictions are blocking the app from accessing the internet. * Try a different IP address. ===Support Code: 803-4300=== ''"A communications error has occurred."'' ==== Cause ==== Unknown. May occur when logging in before the Home screen is loaded. ==== Solution ==== Return to title screen and try again, or reinstall the App.
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